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Professional Claims Assistance

At Easyway, we go to great lengths to ensure you never feel alone. We pride ourselves on our client advocacy, especially when you need to make an insurance claim.

If you need to make a claim, call us as soon as it is safe to do so. Your broker can help answer any questions you have and help get your claim started.



In the event of an accident be sure to protect yourself by following these important steps:

  • Call 9-1-1 for an ambulance if one is required
  • Exchange information with all parties involved in the accident:
    • First & Last Names
    • Driver License Numbers
    • Insurance Company Names and Policy Numbers
    • Vehicle Make/ Model/ Year/ License Plate Number
    • Telephone Numbers
  • Get names and telephone numbers of any independent witnesses to the accident
  • If the property damage exceeds $1,000 or if someone has been injured, the accident must be reported to a Collision Reporting Centre
  • You must call the police if:
    • Someone has been injured or killed in the accident
    • The accident resulted from a criminal activity (such as impaired driving)
    • If any driver involved has no insurance or is not licensed to drive
    • If the accident involved a pedestrian or a person on a bicycle
    • If any driver refuses to exchange information (i.e. driver license and insurance information).
  • Take photos, if possible.

Don’t forget to call your Easyway Insurance Broker for advice when you need to proceed with a claim against your policy.

Reporting Your Claim

Ontario is a no-fault province. Meaning, in the event of an collision, your insurance provider will handle your claim, regardless of which driver is found to be at fault.

To start your claim during regular business hours please call the Easyway office directly. Our office hours are Monday to Friday between 9:00am and 5:00pm.

You can reach us at

(905) 890-0123



Outside of our regular office hours, please report the claim directly to your insurance company. You can find your insurance company's name on your pink liability slip or on your property insurance policy.

These claims hotlines are open 24 hours a day, seven days a week.

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